Piecemind Terms of Service

These Terms of Service govern your use of the Piecemind Android and iOS apps, published by Hangzhou Zhenxu Technology Co., Ltd. ("we", "us"). By downloading, installing or using Piecemind you agree to these terms. If you do not agree, please do not use the app.

Our handling of information is described in the Piecemind Privacy Policy, which forms part of these terms.

Piecemind is a jigsaw puzzle game with built-in artwork, a daily puzzle, optional photo puzzles and game features such as hints, achievements and virtual gems.

We grant you a personal, non-exclusive, non-transferable, revocable licence to install and use Piecemind on devices you own or control, for your own lawful purposes. We retain all rights in the app itself, including its software, interfaces, artwork, names and brand assets. This licence does not transfer any of those rights to you.

Photos you import and the puzzle images you create from them remain yours or the rights holder's. They are processed and stored on your device; we do not receive them and they are not included in a cloud save.

You must own the photos you import or have permission to use them. Do not import content that is unlawful or infringes anyone else's rights.

Because your imported photos and local saves live on your device, you are responsible for keeping your own backups. Uninstalling the app, clearing its storage, losing the device or resetting it may permanently destroy content that was never saved to a cloud save, which we never held and cannot recover.

When using Piecemind, you agree not to:

• Break any applicable law, or infringe anyone else's rights.
• Reverse engineer, decompile or attempt to derive the source code of the app, except where that is expressly permitted by law.
• Interfere with, overload or attempt to gain unauthorised access to the app or any related service.
• Use cheats, modify save data or exploit defects to obtain gems, achievements or other in-game benefits.
• Redistribute, resell, rent or sublicense the app.
• Remove or obscure any copyright, trademark or other proprietary notice.

Piecemind includes virtual items, such as gems, and content you can unlock with them. These are part of the limited licence in section 2: they can be used only inside the game, are not your property, have no monetary value, and cannot be exchanged for money or transferred, sold or traded.

In the current released versions, gems can be earned only by playing and cannot be bought with real money.

We may correct balances or withdraw items that resulted from a calculation error, a defect or a breach of section 4. Virtual items stored only on a device that was lost, reset or had the app removed, and never saved to a cloud save, cannot be restored.

The artwork, puzzle images and other content we make available in Piecemind are licensed for use inside the game only. You may not extract, download separately, redistribute, sell or use them outside the app, except where the law expressly allows it.

The app, including its software, design, icons, text and the Piecemind name and logo, is owned by us or our licensors and protected by law. Piecemind includes open-source components licensed under their own terms; see Settings → Open Source Licences in the app.

The current released versions do not include paid features. We may offer paid features, such as subscriptions, in future releases.

When paid features launch, they will be sold through Apple's App Store or Google Play. Prices, billing periods and currencies will be shown before you confirm a purchase. Subscriptions renew automatically at the end of each billing period unless you cancel at least 24 hours before it ends, and you can manage or cancel a subscription in your App Store or Google Play account settings.

Refunds are handled by the store that processed your purchase, under that store's policy — we cannot issue refunds for a store transaction directly. Any statutory rights you have to cancel or obtain a refund are unaffected by these terms.

You may optionally connect Google Play Games Services or Apple Game Center. Your use of that service is governed by that provider's own terms and privacy practices, and the provider is responsible for your account with it and for its availability.

Cloud saves are a convenience, not a guarantee. Restoring progress depends on the platform being available and on your remaining signed in to the same account; we do not guarantee that a restore will succeed. Progress cannot be moved between Android and iOS, or between different platform accounts.

Your use of Piecemind is also subject to the terms of the store you obtained it from.

We may update, change or discontinue the app or any of its features, and may add or remove puzzle artwork, daily puzzles or game features. We will give reasonable notice of a change that materially reduces functionality you rely on, where it is practical to do so. We do not promise that the app will be available without interruption or free of defects.

To the extent permitted by law, Piecemind is provided "as is" and "as available", without warranties of any kind, whether express or implied, including any implied warranty of merchantability, fitness for a particular purpose or non-infringement.

To the extent permitted by law, we are not liable for indirect, incidental, special or consequential loss, or for loss of data or profit, arising from your use of or inability to use Piecemind. Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, or for fraud.

You may stop using Piecemind at any time by uninstalling it. We may suspend or end your licence if you materially breach these terms. When your licence ends, any unused virtual items lapse. Sections that by their nature should survive termination — including sections 10, 11 and 13 — continue to apply.

These terms are governed by the laws of the People's Republic of China, and disputes will be heard by the courts with jurisdiction over the location of Hangzhou Zhenxu Technology Co., Ltd. If you are a consumer, this does not deprive you of the protection of the mandatory consumer law of your place of residence.

When these terms change we update the version number and the date shown at the top of this page. Continuing to use the app after a change takes effect means you accept the updated terms.

Questions about these terms can be sent to support@zhenxudev.com. Piecemind is published by Hangzhou Zhenxu Technology Co., Ltd..